Collecting materials from a builders' merchant starts with a list
Collecting materials from a builders' merchant has two weak spots: weight for loose materials and length for profiles and boards. Both are sorted out at home over a list, not at the collection counter. Bags of mortar will use up the payload before you've filled half the floor. Battens and pipes, on the other hand, need a load length that only some vans have.
Add up kilograms, not items
For bagged goods, add up the weight from the labels. Bags tend to be twenty-five kilos each, so pallets of adhesive and cement reach a tonne faster than you'd expect. The payload varies by model; it's usually 1 100 to 1 450 kg. You'll find the details for each van in our fleet.
Check the load length
Planks, battens, plasterboard and waste pipes come in standard lengths that won't fit in a short van. Before you order, compare the length of the material with the length of the cargo area. The longer van versions can take even three-and-a-half-metre profiles; a shorter van will force you to cut the material down at the shop.
Tell the shop what you're coming in
The warehouse staff just need to know that you're collecting yourself and in which vehicle. They'll then stack the bags on the pallet differently and won't hand you a load that won't fit in the van. Also ask whether there's a forklift at the collection point and until what time it's available.
Find out how to access the collection point
At some places you drive straight between the racks; at others you're weighed on a weighbridge and wait in a queue. Ask about height restrictions and which way you enter the site. You'll save yourself reversing with a full van in a narrow aisle between pallets.
Split the purchase if there's a lot
Two sensibly loaded trips are better than one overloaded one. Mileage within the Czech Republic is unlimited, so the extra kilometres cost you nothing. An overloaded vehicle, on the other hand, brakes worse, and that's both a safety and a legal problem.
Plan your time outside the peak
Builders' merchants are usually busiest on Saturday mornings and on weekdays right after opening. Tradespeople load up at the same time and you can wait up to half an hour at the collection point. If you're flexible on timing, come in the afternoon. You can pick up the vehicle at any time — we operate around the clock and pick-up is contactless via the web app, so you don't have to fit in with a rental branch's opening hours.