A van today: last-minute rental
Needing a van today is nothing unusual. The seller only offers delivery until tomorrow, a friend with a trailer cancels, or the sofa or washing machine simply won't fit in the car. A last-minute rental is a standard situation for us, not a request for an exception.
Why it works
We operate non-stop and pick-up is contactless. You don't wait for a branch's opening hours or for someone to answer the phone. You make the booking online, pay by card and collect the van yourself via the web app. No registration or account is needed, so there's no email verification or password to come up with either.
Three things that make the difference
Van availability, your documents and a charged phone. You need two documents, one of which is a category B driving licence. You unlock the vehicle with your phone, so without battery and data you won't get into it. Check the available vans in our fleet so you don't waste time planning around a van that's already booked.
The deposit won't hold you up
There's no deposit and nothing is blocked on your card. So you don't have to worry about whether you have a big enough buffer in your account, or call your bank to raise your limit. You pay for the rental and off you go.
When to set off
You can collect the van in the morning, in the evening or at night. If you're racing to collect something before a shop closes, allow time for loading, the drive and the trip back to the starting location.
How long it all takes
Booking takes a few minutes, and so does picking up the van. You photograph the vehicle following the app's instructions, unlock it with your phone and find the keys in the compartment on the passenger side. No queues, no signing at a counter.
When the van you want is taken
Try moving the start of the rental by a few hours. Evening and night slots tend to be freer than Saturday mornings, and a van is also easier to drive through a quieter city. Another option is to choose a different model that will still suit your load.
What not to forget in a hurry
Make sure you can actually drive the van. All our vans have a manual gearbox and run on diesel, and you can't drive them with a licence restricted to automatics. In addition, only the person named in the contract may drive, so make the booking in the name of whoever will actually be behind the wheel.